CUSTOMER CARE

WE ARE ALWAYS SUPPORTING YOUR BUSINESS

Battaggion Team continuously follows Customer needs with care and attention.
From pre-sale to the customized kneaders and mixers design.
Because our greatest satisfaction is Customers’ one.

1 Pre-sales

Listening is our first prerogative, as understanding our Customer demands is essential to quote the most suitable mixer and kneader.

2 Custom design

Each mixer and industrial kneader is the result of a Customized design to fulfill production targets of the end user.

3 Installation

Our team of mechanicians and electricians takes charge of the installation phase of our mixers and kneaders into Customers’ plants.

4 START UP

Our technical team follows, all over the world, the start-up of our machines, to check the proper installation and operating as well as the compliance of our Mixers and their different items to the performances agreed with the Customer.

5 Maintenance

Our customer service is always available to give remote support and on-site maintenance, to grant always the high-performance of our mixing systems.

6 Spare parts

In case of need, all the spare parts of our mixers and kneaders can be ordered, supplied and , on request, installed by our support Team.